IT & Technical support

Mohamed
Mahmoud
Abd Elmonam



Last update: April
2012



 



 



► Personal
Information:                              
                                                                                       



                                                   



Name            
    :
 Mohamed
Mahmoud Abd Elmonam



Address             :  3 hatem Street -  madbaa -
faisal




Date of Birth    :  26th November 1986.                 



Place of Birth   :
 Cairo



Nationality        :  Egyptian.



Social Status     : 
single



Telephone         :  01002717587



Email                 :  [email protected]



Military Status :  Exemption



 



Qualifications:



 



BSC. ALSUN (English Department)



                            El-Madina Higher
Institute for International Languages



Certificate Equivalency from Ain Shams
University Faculty
of ALSUN



Skills:



♦ Sales DIPLOMA Certified



♦ Principles of Marketing Certified



♦ MYR DIPLOMA Certified



♦ Boundless self – confidence Certified



♦ ICDL Certified



♦ Excel & Advanced Excel Certified



♦ Snips to research project.



♦ Effective Teaching



 



Experiences   :



Language Skills:



Good translating in both ways:



From Arabic to English
& From English to Arabic



 ♦ Good in English language (reading–writing)



 



Computer
Skills:



♦ ICDL Certified



♦ Excel & Advanced Excel Certified



♦ Excellent in Microsoft Office: Word,
Power Point, and Excel



♦ Excellent in using Internet



♦ Excellent in computer Maintenance
(Hardware & Software)



♦ Excellent in computer Networks
installation & Maintenance



♦ Fast action in any computer problems
troubleshooting



♦ Supervisor forums on both Photoshop and
computers Sections on the net



♦ Full knowledge in Photoshop



♦ General knowledge in swish programs



 




Professional Experience:



 






General -Supervisor of the
Computer Department in "ALKODS" pharmaceutical company



Graphic
Designer
in Free Color Company
(2005:2007)



Technical support in Hauzin Company (2006:2007)



IT in Careplus Medical Care Company
(2007:2008)



Coordinator specialist in NAWAFZ
Advertising Company (2008:2009)



Network Administrator &Computer Maintenance in "SAT COLLECTION” Casting Agency Company (2009:
until now) (part Time)



IT & Technical support in CityCare Medical Care Company



 



As a IT & Technical support was responsible for the
following:-



 



1. Configures user accounts and roles

2. First line of troubleshooting & maintenance.

3. Identify research and resolve technical problems.

4. Maintains the IT Stock & supplies.

5. Periodic systems preventive maintenance. (PCs, printers, Etc.)

6. Respond to telephone calls, email and personnel requests for assistance

7. Troubleshoot & install network equipment.

8. Troubleshoot & Installing Printers, computer hardware, Switches.

9. Troubleshoots hardware, software, peripheral,
and operating system performance issues
.






Work Experiences   :



♦ Computer Maintenance & Network
Administrator



♦ Management & Secretary works



Able
to coordinate and communicate with
project team, Able to work independently and as part of team



Have great motivation to learn new skills
& technologies, excellent problem-solving
skills, fast-learner
, resourceful, committed, hard-worker, and
self-initiative.



♦ Teaching (English - ICDL)



 



► Personal Attributes and Interested:



Handling Problems in Appropriate way



♦ General Reading especially Poetry, and Drama



♦ Exploration all new in computer world



Writing

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بيانات الاعلان
التصنيف وظائف وعمالة وخدماتأبحث عن وظيفة
الدولة مصر
المدينة القاهرة
المعلن gano
التاريخ 2012-6-6
المشاهدات 552
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